Why is private equity interested in outsourcing?
El Outsourcing es un mercado muy atomizado, donde hay, muchos competidores en el sector y es difícil crecer de forma orgánica. La posibilidad de crecimiento de las empresas mediante acquisitions en el sector (build up), gracias a la inyección de liquidez de los capital riesgo, crea valor en las empresas.
Venture capital then disinvests in such companies, which, thanks to the build-up, have a higher value at the time of sale.
Carlyle's purchase of Digitex
The acquisition of the Spanish Digitex by Carlyle is a clear example of the strategy that venture capitalists are pursuing to consolidate the outsourcing market.
Carlyle, a US fund, announced two months ago that it was acquiring the Italian company Comdata and now with the purchase of Digitex's 90% , it lays the foundations for the constitution of a larger group, integrating Digitex and Comdata.
One of Digitex's strengths is its strong presence in Latin America, Digitex has offices in Colombia, Mexico, Peru, Chile, Guatemala and El Salvador. The incorporation of Carlyle will be a boost for the BPO services provider's international expansion project. Countries such as Brazil, Argentina and the United States are on the radar.
Digitex operates through three divisions: customer service, back office and IT (information technology). It has a workforce of 16,000 employees. Telefónica, BBVA, Endesa and Siemens are some of the Spanish company's clients.
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