Find out the main facts about the latest investment rounds in Business Intelligence Software in Europe. In addition, we analyse the acquisition of BSM Iberia by Fusion Business Solutions.
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Founded in 1998, Fusion Business Solutions is a company specialising in the development of IT and CRM solutions for customer service management.
Fusion, based in Hounslow (UK), provides end-to-end solutions for companies based on business outcomes and designed to improve the key performance indicators that are relevant to the business.
The company has successfully developed more than 3,500 projects for customers all over the world. Fusion is also a global partner of BMC Softwarea customer service management platform that provides cloud-based IT management solutions for businesses.
Business Service Management Iberia (BSM Iberia)is a Spanish company with extensive experience in business management software.
Founded in 2005, BSM Iberia is a BMC Software partner with extensive experience in performance and capacity management, helping companies to establish a process that includes:
The Capacity Management process offered by BSM Iberia allows a balance to be established between costs and capacities, and between supply and demand, in order to meet service quality objectives in the most profitable way with minimum risk.
Fusion Global Business Solutions, a global partner of BMC Software, has announced the acquisition of BSM Iberia.
As a BMC Software partner in Spain, BSM Iberia has extensive experience in performance and capacity management. This acquisition brings together the vast experience of two BMC Software experts and advances Fusion's global expansion plans.
As part of the deal, Javier Muñoz, one of the founders of BSM Iberia, will become Managing Director of Fusion in Spain and lead its expansion in Southern Europe.
According to Mark Lyttle, President of Fusion, "This acquisition provides Fusion with another operational base within the EU and allows us to expand our core BMC offering across Europe.
BSM Iberia's expertise in capacity management enables us to better serve our customers in the UK and the US," said John Mohan, CEO of Fusion. We are delighted to have BSM Iberia's expertise in these areas to help us meet the needs of the market and further expand our cloud-based expense management business.
Javier Muñoz comments: "I am delighted to join the Fusion team. With such a strong reputation, I am sure we have found a great home for our people.
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