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France's Tessi buys Spanish companies Diagonal Comany and BPO Solutions


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Integral service around a transaction
BY : Diego GutiérrezMarch Tue, 2016
The French BPO solutions provider Tessi wants to continue growing in the Spanish market and has started 2016 with purchase of companies Spanish companies, first Diagonal Company and then BPO Solutions.

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The BPO market

As we already told you in a previous post, The BPO market is a highly fragmented market where growth requires acquisitions. In the last year we have seen a number of private equity and corporate transactions in the sector, such as the purchase of  Digitex by Carlyle the purchase of the Peruvian Tgestiona by IBM o purchases made by the Spanish company Konecta from Jazzplat and the Banco Popular's call centre.

Tessi buys Diagonal Company

Diagonal Companybased in Barcelona, is one of the leaders in Spain, Portugal and Chile in advanced financial services, with a staff of 1,205 employees, of which 23 % work outside the Iberian Peninsula.

This operation enabled Tessi to take a major leap forward in Spain, Portugal and Latin America and aspire to become a major partner of the largest financial institutions, real estate platforms, insurance companies and large corporations.

The deal was announced weeks after Tessi acquired a Swiss BPO company with sales of €17.2m in 2015.

Tessi buys BPO Solutions

BPO Solutions is dedicated to the outsourcing of business processes for financial institutions, the communications and insurance sectors, mainly in the field of contact centres and CRM (Customer Relationship Management). With 280 employees, the acquired company is headquartered in Madrid and achieved a turnover of 6.1 million euros last year.

About Tessi

In 2015, Tessi reached a turnover of 290 million, an increase of 17.4% compared to the previous year. The group's organic growth was 9.8%, while the rest was driven by the acquisitions in 2014 of the Swiss company Gdoc (with a subsidiary in Madrid) and the Spanish company Graddo, both, the company's press release notes, "with very positive developments in 2015 (+8% and +40.5% respectively)".

Other posts that may interest you 

Carlyle buys Digitex: Venture capitalists are interested in the outsourcing industry

Divestment of Avet Ventures in the Catalan company Nuroa

New venture capital funds for SMEs: Meridia capital and Closa Gordon Investment

If you are thinking of putting your company up for sale, Abra-Invest can help you to make the process successful. Contact us on + 34 946424142 or fill in the contact form. 

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